The Electrical and Mechanical Services Department (EMSD) is the regulatory agency for the electrical, gas and mechanical systems used in Hong Kong. Our main responsibility is to safeguard public safety through implementation of a set of comprehensive regulatory frameworks and systems on electrical, mechanical and gas applications and working closely with the community on public education. It is also our aim that these systems and equipment function properly and in an environmentally friendly manner, enabling the people of Hong Kong to enjoy a better quality of life. Our pledge to your safety and quality of life are as follows.

Performance Pledge

• Gas Safety (Gas Safety Ordinance)

• LPG Vehicle Safety

• Electricity Safety (Electricity Ordinance)

• Lift and Escalator Safety (Lifts and Escalators Ordinance)

• Amusement Ride Safety (Amusement Rides (Safety) Ordinance)

• Builder's Lift and Tower Working Platform Safety (Builders’ Lifts and Tower Working Platforms (Safety) Ordinance)

• Energy Efficiency

• Reports and Complaints

• Lifts/Escalators at Footbridges, Subways, Markets and Clinics,
  Lighting and Ventilation Equipment at Public Transport Interchanges,
  Footbridge and Subway Lighting, Traffic Signals

Customer Services

Our Registration and Permit Office on the ground floor of our headquarters at 3 Kai Shing Street, Kowloon Bay provides an efficient and reliable service to process applications for the trades in matters of registration, approval of submissions, endorsement of certificates, issue of permits, and in the handling of reports and enquiries.

Submission of Applications

Enquiries and Reporting

Suggestions and Complaints

Pledge Performance

• 2023 Performance Pledge

• 2022 Performance Pledge

• 2021 Performance Pledge

• 2020 Performance Pledge

• 2019 Performance Pledge

• 2018 Performance Pledge

• 2017 Performance Pledge

Before 2009, please browse Performance Pledge (Archive).