This division maintains the government fleet of more than 7,000 vehicles for over 70
government departments and autonomous bodies. It also procures, modifies and maintains a
wide range of specialist vehicles such as police cars and vans, ambulances, airport fire
appliances and refuse collection vehicles, all essential to the well being of the
community.
The division played an unseen but important role during the relocation of the airport to Chek Lap Kok in July 1998, in providing backup recovery services along the routes. Other value-added initiatives included briefings to transport officers of client departments in order to improve two-way communication, and a "Free Vehicle Air-conditioning Check Fortnight" in March 1999 for government vehicles.
The division is mindful of the need to be competitive in both pricing and quality of
service. Price benchmarking has consistently confirmed that its pricing is on par with
comparable contractors in the market. It is also unique with its strong record of
reliability and wide range of expertise.
A prime example of the division's work last year was the support given to Fire Services Department's latest town ambulances, a sleeker model with a better air-conditioning system and well laid-out interior. The division's ambulance shop, subsequent to a business process improvement exercise, greatly improved its services to Fire Services by making a dedicated team of technicians available to service the new ambulances. Maintenance frequencies and requirements were re-designed to minimise downtime. In fact, the division has maintained an excellent record, ensuring vehicle availability of over 92 per cent for Fire Services ambulances in the past two years.
Last year the division also procured and modified a mobile casualty treatment centre for
the Fire Services, the first of its kind in Hong Kong. The vehicle has a casualty ward and
a resuscitation cubicle doubling as a mini operating theatre. The challenge for the
engineers and design team was how to ensure a quiet, comfortable and sanitary environment
in the vehicle wherever it is on the road. The modification was successful, and the
resultant vehicle satisfies a real need in the community.
The division plays an important supporting role in the mobilisation of the 2,500-vehicle fleet of the Hong Kong Police Force. The division has installed an electronic fuel management system on every police vehicle to help the police manage its fleet operations. Newer vehicles now have distinctive reflective markings which enhance the image of the police fleet. Effective and timely maintenance of the police fleet continues to be a crucial part of the division's work.
