去年，民航處於新總部大樓成立新的航空交通管制中心，以應付預期增長的航空交通流量，和未來第三條跑道的需要。為了提升操作效率，達至有效監測，我們將當值中心搬往民航處新總部，並將包括航空交通管制大樓（航管大樓）和備用航空交通管制大樓（備用大樓）在內的各重要場地的中央監察系統集中於當值中心內。

我們承諾為民航處的重要場地，例如航管大樓和備用大樓內的所有機電系統，提供全日24小時的操作和維修保養服務。在新當值中心工作，我們這個服務承諾受到考驗。

航管大樓和備用大樓跟民航處總部有數公里的距離，各大樓的中央監察系統有不同配置和軟件。我們透過民航處提供的地下光纖網絡，及採用虛擬技術來解決有關技術性問題，並於當值中心開始運作前，依時完成所須的系統集中工作。

現在，我們的核心團隊在民航處新總部大樓當值中心24小時輪班工作，監控集成的中央監察系統。與此同時，我們仍然在各個重要場地維持適量的維修隊伍，此舉不但提高我們的運作效率和優化人力配置，更可提供及時緊急維修和保養服務。

航空安全和無間斷服務實在有賴民航處各重要場地的暢順運作。而我們的任務就是為我們的客戶部門提供可靠的支援服務。


Fulfilling Call of Duty for
Critical Air Traffic Control Functions

Last year, a new Air Traffic Control (ATC) Centre was set up at the new Civil Aviation Department (CAD) Headquarters to cope with the anticipated air traffic increase and the third runway in the future. To maintain operation efficiency and effective monitoring, we centralised all Central Control Monitoring Systems (CCMSs) for respective critical venues including the Air Traffic Control Complex (ATCX) and the Backup Air Traffic Control Complex (BATCX) at one single duty office in the new CAD Headquarters.

Our commitment to providing round-the-clock operation and maintenance services to CAD for all their E&M systems in critical venues, like ATCX and BATCX, was challenged by the relocation of our duty office to the new CAD Headquarters.

The ATCX and BATCX are miles away from the new CAD Headquarters, and the CCMSs at these venues have different configurations and software. By utilising CAD’s underground fibre optic network to connect these complexes to our duty office and applying virtualisation technology to solve the relevant technical problems, we successfully completed the centralisation of all CCMSs, prior to the operation of our duty office at the new CAD Headquarters.

In addition to a core team monitoring the integrated CCMSs at the new duty office, we also maintain a suitable size of workforce at ATCX and BATCX. This arrangement enhances our operational efficiency and optimises manpower allocation while also ensuring timely response to emergency repair and maintenance.

Smooth operations of CAD critical venues are essential for aviation safety and uninterrupted services to the public. It is also our mission to provide reliable supportive services to our client departments.