機電工程營運基金20年優質之旅
過去20年,機電工程營運基金(營運基金)致力為客戶提供優質機電工程服務,其間我們積極改進,不斷精益求精。繼2010年重組內部架構及修訂「抱負、使命與信念」後,我們於2012年訂立新的企業目標和實施五大策略,分別是:
・ 提供優質服務
・ 成為業界典範
・ 建立員工才能與關懷文化
・ 優化知識管理
・ 持續綠色作業
該五大策略再演進成「五招十八式」,並於五年計劃中實施。根據上一次的客戶意見調查,以8分為滿分計,我們的客戶滿意指數就創下6.22分的歷史新高,這正是我們20年優質之旅所付出努力的最佳證明。
1996
營運基金成立
1998
香港服務業獎:生產力
1999
ISO 9001企業認證
2000
ISO 14001企業認證
2001
OHSAS 18001職安健認證
2002
簡化品質、環保和職業健康及安全管理等系統,並合併成一個綜合管理系統
2006
香港管理專業協會優質管理獎金獎
2008
數據中心的資訊保安管理系統取得ISO 27001認證
2014
總部大樓榮獲「綠建環評既有建築」暫定鉑金級評級
2015
總部大樓取得ISO 50001能源管理系統認證
2016
營運基金成立20周年
The 20-Year Quality Journey of EMSTF
Over the past 20 years, the Electrical and Mechanical Services Trading Fund (EMSTF) has been committed to providing clients with quality E&M engineering services, during which we have proactively made improvements and continuously strived for excellence. Following the organisational restructuring and the revision of the Vision, Mission and Values statements in 2010, we formulated a new corporate goal in 2012 and implemented five strategies, namely:
・ delivering excellent service
・ becoming a trade model
・ building staff capacity and a caring culture
・ enhancing knowledge management
・ sustaining green operation
These strategies further developed into “5 Strategies and 18 Initiatives” which are being implemented in our five-year plan. In the previous Customer Opinion Survey, we achieved a record-high score of 6.22 out of 8 on the Customer Satisfaction Index, which was the best proof of our efforts in the 20-year quality journey.
1996
EMSTF established
1998
Hong Kong Award for Services: Productivity
1999
ISO 9001 Corporate Certification
2000
ISO 14001 Corporate Certification
2001
Certified to Occupational Health and Safety Standard OHSAS 18001
2002
Streamlined and combined various management systems in quality, environment and occupational health and safety into an Integrated Management System
2006
Gold Award of HKMA Quality Award
2008
The information security management system of our data centre obtained ISO 27001 Certification
2014
EMSD Headquarters Building awarded the Provisional Platinum Rating under the BEAM Plus for Existing Buildings
2015
EMSD Headquarters Building obtained ISO 50001 Energy Management System Certification
2016
EMSTF 20th Anniversary
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