Achieving Excellence

ISO14001 Update
In our last issue we reported that EMSD was well on target, with the establishment of our Environmental Management System to receive ISO 14001 certification. We are pleased to report that all 13 divisions who applied for certification have now received their certificates. This has been followed with corporate recognition and we were very proud to receive our certificate at the end of October.

ISO 14001 provides worldwide recognition that our environmental management policies and programmes are fully in line with international environmental standards.

The 5-S Initiative
5-S, which encourages good office practices and working habits as well as a positive working attitude was introduced last year as part of our Total Quality Management Programme. The implementation of 5-S has greatly increased office efficiency with clearer, tidier and more organised work practices. Twenty-three working teams took part in a 5-S competition during the year with 8 teams winning the race for the best results.

Industry Recognition
Our Departmental Training Plan was shortlisted as one of five finalists in the Best Practices in HRD Award 2000 contest organised by the Civil Service Training and Development Institute. Together with the other four finalists we made a presentation to the judges, winning the Bronze Prize for our business focused training services. This award recognises EMSD's commitment to staff development, which provides an excellent springboard for our future development.