he
Vehicle Engineering Division lost some business in 1999/2000 under a number
of tenders by the former Provisional Regional and Urban Councils. However,
all other clients have retained the division's services to ensure a safe
and reliable fleet at all times.
The
division responded promptly to the business loss by re-training and re-deploying
staff to different job areas. Its two vehicle workshops have also been
reorganised to enhance one-stop services.
Vehicle maintenance is an area of intense competition from the private
sector. In the past year, the division made major progress in further
price adjustments, staff training, re-training and re-deployment, investing
in technology and equipment, and introducing high-quality OEM parts -
all geared to produce more cost savings for clients without sacrificing
quality.
In
response to the trend towards more environment-friendly vehicles, the
division has been providing staff with training in LPG vehicle maintenance.
A new LPG vehicle maintenance workshop will be set up in Caroline Hill
Depot in August this year. To improve vehicle emission controls, the division
carried out retro-fitting work of diesel oxidation catalysts and particulate
traps on more than 20 heavy diesel vehicles in the government vehicle
fleet.
The demand for specialist know-how and service in vehicle body construction
and modification work remains strong as customer needs for purpose-built
vehicles grow steadily. During the year, customers also enjoyed a number
of value-added benefits that helped boost internal efficiencies, such
as free air-conditioning checks, hands free mobile phone installations
to meet statutory requirements, and the pledge to complete routine servicing
for general purpose vehicles within one day to improve client fleet availability.
The
future is one of prudent optimism. The division is confident that the
majority of its clients find that they are a reliable long-term partner,
with specialised knowledge and a commitment to quality and environmental
care.
|