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On the platform
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Wait in line and only in areas indicated by arrows or queuing lines
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Let passengers exit from the train before boarding
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Be aware of the gap between the platform and the train
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Never go beyond the barriers at the ends of platforms
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Do not rush in or force your way out of a train when the warning chimes sound or
the doors are closing
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Do not let your body, handbag, backpack or other personal belongings block the train
doors, platform screen doors or automatic platform gates as they are closing
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If your handbag, backpack or other personal belongings are caught in the closing
train doors, let go immediately. Do not continue to hold or attempt to pull trapped
objects free
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If help or assistance is required, use the Help Line to speak to MTR staff
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In an emergency, use the Emergency Train Stop button to stop the train
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Move to platform areas with more space according to the instructions of staff
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Motorised wheelchair users should travel at a speed equivalent to a walking pace
inside stations especially at platforms
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Platforms without platform screen doors or automatic
platform gates
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Stand in line behind the yellow line
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Ensure all belongings are also behind the yellow line
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Take extra care if it is raining, as the floor may be wet or slippery
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Platforms with platform screen doors
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Stand behind the yellow line in the area marked by the arrows
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Do not lean against platform screen doors
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Do not place your hand on any part of the moving platform screen doors
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Platforms with automatic platform gates
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Stand behind the yellow line in the area marked by the arrows
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Do not lean on the automatic platform gates
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Do not let any part of you or your child's body protrude beyond the gates
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Never sit children or place bags, cameras or other objects on top of the gates
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